Service Master Synonym Processing

Ever need or want to do Synonym Browsing when Alpha Browsing the Service Master during order entry?

Here are some notes to set up such processing. Essentially, you set up the 'synonym' services to point back to the primary (non synonym) service.

Create the following tcl:

T=OOGSYN01

"%GECNGHX"='GENERIC SM SYNONYM PROCESSING TCL'

WHERE "C2195" IS VALUED

   THEN "%GEEXSEP"='1',

           "%GEDESTN"='C2101',

           "%GEIN"='C2103',

           "%GEIN#02"='C2195',

           $P=CHPPGE51,

           $T=ZODELT01,

           $D=%ORPCPOT,

           $D=C12?????,

           $P=CHPPO100

Enter each synonym(s) in the Service Master (i.e., DPTxxxxxS01, DPTxxxxxS02, etc.)

Value the following Service Master fields for each synonym:

USER3 TEXT15 (C2195):

        Enter the Service Master code that will replace the synonym

TCLS FOR THIS SERVICE:

       OOGSYN01

TCL NAME FUNCTION CODE:

     ORD

Note: The above example concatenates the Service Master items’ department with the code entered in the user field. If your Service Master codes will contain 12 or less characters, you can enter the department and code in the user field and skip the concatenation. This will also allow you to easily create synonyms across departments.